Server 2012 R2 slow performance over all

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this dell poweredge r820 / 256gb ram / 4tb onboard storage configured remote desktop services host /ts... running quickbooks, ms office 2010 std, symantec endpoint protection (basic antivirus installation only)... 1 month old server... super fast, super powerfull.... part of ad in sbs 2008 premium... single nic card 4 ports / 3 ports disabled. single ip... no vlans... server able resolve pc, dns record no problems... able resolve dc name, able receive gp, able update, able can think of.... except... open, word, excel, quickbooks, ie.... takes forever open... after application open fast open takes 3-4 minutes.... open ticket symantec looks good, created lots of exceptions antivirus/real time scanning, open ticket quickbooks: files application removed , reinstalled sure done correctly... check binding order disabled nic; active 1 top option, no errors @ in event viewers system, application, setup, no errors @ in dell management tool, no hard drive errors, no controllers errors.... server replacing old dell poweredge 2008 std 24gb ram... old dell opens same applications way faster new one... same quicken version; old server opens quicken in seconds, new 1 3-4 minutes..... real time monitoring never goes above 1% cpu , 3% memory utilization.... 1 more thing... removed antivirus 100% restart... same performance without antivirus.....

any ideas great of how troubleshoot slow performance....

thank you!

hi,

as sam suggested, please check if there issue occurred in hard drive.

on current situation, please refer following steps , troubleshoot, check if can find more clues.

  1. please check if have installed necessary updates windows server 2012 r2.
  2. please perform clean boot check if there has software conflicts.
  3. please use resource monitor troubleshoot , check if can find more details.

           using resource monitor troubleshoot windows performance issues part 1

           using resource monitor troubleshoot windows performance issues part 2

if update, please feel free let me know.

hope helps.

best regards,

justin gu







Windows Server  >  Windows Server 2012 General



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