WSUS Issue

hello team

greetings of days.

homer here again. today, i'm seeking regarding wsus issue. please find below windows update logs, hope 1 can give me suggestions

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2016-06-14 01:12:01:072 980 d20 misc ===========  logging initialized (build: 7.8.9200.16449, tz: +0800)  ===========
2016-06-14 01:12:01:072 980 d20 misc  = process: c:\windows\system32\svchost.exe
2016-06-14 01:12:01:072 980 d20 misc  = module: c:\windows\system32\wuaueng.dll
2016-06-14 01:12:01:071 980 d20 service *************
2016-06-14 01:12:01:072 980 d20 service ** start **  service: service startup
2016-06-14 01:12:01:072 980 d20 service *********
2016-06-14 01:12:01:085 980 d20 agent  * wu client version 7.8.9200.16449
2016-06-14 01:12:01:086 980 d20 agent  * base directory: c:\windows\softwaredistribution
2016-06-14 01:12:01:086 980 d20 agent  * access type: no proxy
2016-06-14 01:12:01:086 980 d20 service updatenetworkstate ipv6, cnetworkinterfaces = 1.
2016-06-14 01:12:01:087 980 d20 service updatenetworkstate ipv4, cnetworkinterfaces = 1.
2016-06-14 01:12:01:087 980 d20 agent  * network state: connected
2016-06-14 01:12:01:096 980 d20 service updatenetworkstate ipv6, cnetworkinterfaces = 1.
2016-06-14 01:12:01:097 980 d20 service updatenetworkstate ipv4, cnetworkinterfaces = 1.
2016-06-14 01:12:01:132 980 d20 agent ***********  agent: initializing global settings cache  ***********
2016-06-14 01:12:01:132 980 d20 agent  * endpoint provider: 00000000-0000-0000-0000-000000000000
2016-06-14 01:12:01:132 980 d20 agent  * wsus server: http://legacywsus.logon.ds.ge.com:8530
2016-06-14 01:12:01:132 980 d20 agent  * wsus status server: http://legacywsus.logon.ds.ge.com:8530
2016-06-14 01:12:01:132 980 d20 agent  * target group: gesmap_production
2016-06-14 01:12:01:132 980 d20 agent  * windows update access disabled: no
2016-06-14 01:12:01:133 980 d20 misc warning: network cost assumed not supported failed trying handles wcmapi.dll
2016-06-14 01:12:01:150 980 d20 wutask wutaskmanager delay initialize completed successfully..
2016-06-14 01:12:01:163 980 d20 report warning: cserializationhelper:: initserialize failed : 0x80070002
2016-06-14 01:12:01:164 980 d20 report cwerreporter::init succeeded
2016-06-14 01:12:01:164 980 d20 agent ***********  agent: initializing windows update agent  ***********
2016-06-14 01:12:01:164 980 d20 dnldmgr download manager restoring 0 downloads
2016-06-14 01:12:01:167 980 d20 au ###########  au: initializing automatic updates  ###########
2016-06-14 01:12:01:170 980 d20 au air mode disabled
2016-06-14 01:12:01:170 980 d20 au  # policy driven provider: http://legacywsus.logon.ds.ge.com:8530
2016-06-14 01:12:01:170 980 d20 au  # detection frequency: 3
2016-06-14 01:12:01:170 980 d20 au  # target group: gesmap_production
2016-06-14 01:12:01:170 980 d20 au  # approval type: pre-install notify (policy)
2016-06-14 01:12:01:170 980 d20 au  # auto-install minor updates: no (user preference)
2016-06-14 01:12:01:170 980 d20 au  # interact non-admins (non-admins elevated (user preference))
2016-06-14 01:12:01:173 980 d20 au warning: failed wu exemption info nlm, assuming not exempt, error = 0x80240037
2016-06-14 01:12:01:174 980 d20 au au finished delayed initialization
2016-06-14 01:12:01:174 980 d20 au obtained post reboot hr agent:8024000c
2016-06-14 01:12:01:183 980 d20 au triggering offline detection (non-interactive)
2016-06-14 01:12:01:199 980 d20 au #############
2016-06-14 01:12:01:199 980 d20 au ## start ##  au: search updates
2016-06-14 01:12:01:200 980 d20 au #########
2016-06-14 01:12:01:310 980 d20 report ***********  report: initializing static reporting data  ***********
2016-06-14 01:12:01:310 980 d20 report  * os version = 6.2.9200.0.0.197008
2016-06-14 01:12:01:310 980 d20 report  * os product type = 0x00000008
2016-06-14 01:12:01:322 980 d20 report  * computer brand = microsoft corporation
2016-06-14 01:12:01:322 980 d20 report  * computer model = virtual machine
2016-06-14 01:12:01:322 980 d20 report  * platform role = 1
2016-06-14 01:12:01:322 980 d20 report  * alwayson/alwaysconnected (aoac) = 0
2016-06-14 01:12:01:328 980 d20 report  * bios revision = 090006 
2016-06-14 01:12:01:328 980 d20 report  * bios name = bios date: 05/23/12 17:15:53  ver: 09.00.06
2016-06-14 01:12:01:328 980 d20 report  * bios release date = 2012-05-23t00:00:00
2016-06-14 01:12:01:328 980 d20 report  * bios sku number unavailable.
2016-06-14 01:12:01:328 980 d20 report  * bios vendor = american megatrends inc.
2016-06-14 01:12:01:328 980 d20 report  * bios family unavailable.
2016-06-14 01:12:01:328 980 d20 report  * bios major release unavailable.
2016-06-14 01:12:01:328 980 d20 report  * bios minor release unavailable.
2016-06-14 01:12:01:328 980 d20 report  * locale id = 1033
2016-06-14 01:12:01:329 980 d20 au <<## submitted ## au: search updates  [callid = {a0ae576f-e3f8-4ecf-8766-c011b539da79} serviceid = {3da21691-e39d-4da6-8a4b-b43877bcb1b7}]
2016-06-14 01:12:01:330 980 210 agent *************
2016-06-14 01:12:01:330 980 210 agent ** start **  agent: finding updates [callerid = automaticupdates]
2016-06-14 01:12:01:330 980 210 agent *********
2016-06-14 01:12:01:330 980 210 agent  * online = no; ignore download priority = no
2016-06-14 01:12:01:330 980 210 agent  * criteria = "isinstalled=0 , deploymentaction='installation' or ispresent=1 , deploymentaction='uninstallation' or isinstalled=1 , deploymentaction='installation' , rebootrequired=1 or isinstalled=0 , deploymentaction='uninstallation' , rebootrequired=1"
2016-06-14 01:12:01:330 980 210 agent  * serviceid = {3da21691-e39d-4da6-8a4b-b43877bcb1b7} managed
2016-06-14 01:12:01:330 980 210 agent  * search scope = {machine & users}
2016-06-14 01:12:01:330 980 210 agent  * caller sid applicability: s-1-5-18
2016-06-14 01:12:08:309 980 210 agent  * found 0 updates , 79 categories in search; evaluated appl. rules of 269 out of 1134 deployed entities

hi homer_zhu,

1. version of wsus server?

2. on client, please reset windows update components:

https://support.microsoft.com/en-us/kb/971058

3. wsus server work other clients, and does work previously? recently, there kb3159706 wsus 2012 , 2012 r2, if not perform manual steps finish installation, wsus server crash, may check on wsus server.

https://support.microsoft.com/en-us/kb/3159706

it better if can provide more basic information.

best regards,

anne

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Windows Server  >  WSUS