Word is not remembering line spacing or font type

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 i have several microsoft office 2010's in office.  of them i'm not having problem do. the font selection not stay default nor line spacing.  every morning have reset font, click on "set default", click on "all documents based on normal template" both font , line spacing.  remembers day next day, have start on over each computer.  i've been told "bug" ms 2010 can't believe ms wouldn't fix in update.  doing wrong?  me or bug?  if it's me, can give me step step directions on how fix it?  if it's bug, how ms fix it?  thank help!!

problems ones describing caused word being prevented correctly saving normal template. unless company has (say) log-in script regularly deletes normal template, culprit poorly designed add-in, must dealt separately. workaround, can open normal.dotm document , change defaults directly in file.
 
you can open template follows: within word, press alt+f11 display visual basic editor. press ctrl+g activate immediate window. type
 
normaltemplate.openasdocument
 
and press enter. normal.dotm opens in separate window, have activate manually; change defaults usual. save , close file. (also close visual basic editor of course.)
stefan blom, microsoft word mvp


Microsoft Office  >  Word IT Pro Discussions



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