BSOD on windows 2008 R2 server. Window shut down unexpectedly
in event log got windows shut down unexpectedly error. go minidump file server , below output got win debug. tried search hotfix found out there quiet few hot fix , not sure 1 applies our server.
currently running windows 2008 r2 server service pack. idea or suggestion helpful. thank you.
use '!findthebuild' command search target build information.
if build information available, run '!findthebuild -s ; .reload' set symbol path , load symbols.
module_name: rdbss
faulting_module: fffff8000404b000 nt
debug_flr_image_timestamp: 49e022b9
read_address: unable nt!mmspecialpoolstart
unable nt!mmspecialpoolend
unable nt!mmpoolcodestart
unable nt!mmpoolcodeend
fffffa60028e221c
current_irql: 0
faulting_ip:
rdbss+4521c
fffffa60`028e221c ?? ???
customer_crash_count: 1
default_bucket_id: driver_fault_server_minidump
bugcheck_str: 0xd1
last_control_transfer: from fffff800040a286e fffff800040a2ad0
failed_instruction_address:
rdbss+4521c
fffffa60`028e221c ?? ???
stack_command: kb
followup_ip:
rdbss+4521c
fffffa60`028e221c ?? ???
symbol_stack_index: 3
symbol_name: rdbss+4521c
followup_name: machineowner
image_name: rdbss.sys
bucket_id: wrong_symbols
followup: machineowner
---------
kd> lmvm rdbss
start end module name
fffffa60`0289d000 fffffa60`028ea000 rdbss t (no symbols)
loaded symbol image file: rdbss.sys
image path: \systemroot\system32\drivers\rdbss.sys
image name: rdbss.sys
timestamp: sat apr 11 00:55:21 2009 (49e022b9)
checksum: 0004fc14
imagesize: 0004d000
translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
kd> lmvm rdbss
start end module name
fffffa60`0289d000 fffffa60`028ea000 rdbss t (no symbols)
loaded symbol image file: rdbss.sys
image path: \systemroot\system32\drivers\rdbss.sys
image name: rdbss.sys
timestamp: sat apr 11 00:55:21 2009 (49e022b9)
checksum: 0004fc14
imagesize: 0004d000
translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
kd> lmvm nt
start end module name
fffff800`0404b000 fffff800`04563000 nt t (no symbols)
loaded symbol image file: ntoskrnl.exe
image path: \systemroot\system32\ntoskrnl.exe
image name: ntoskrnl.exe
timestamp: mon apr 02 09:48:22 2012 (4f79ae26)
checksum: 0048031c
imagesize: 00518000
translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
kd> lmvm nt
start end module name
fffff800`0404b000 fffff800`04563000 nt t (no symbols)
loaded symbol image file: ntoskrnl.exe
image path: \systemroot\system32\ntoskrnl.exe
image name: ntoskrnl.exe
timestamp: mon apr 02 09:48:22 2012 (4f79ae26)
checksum: 0048031c
imagesize: 00518000
translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
hello,
>>>bugcheck_str: 0xd1
- for bug check has value of 0x000000d1 refer link once http://msdn.microsoft.com/en-us/library/windows/hardware/ff560244(v=vs.85).aspx
- as per above dump file analysis seems bsod occurs because of redirected drive buffering subsystem (rdbss.sys) driver.so here fix that, please refer:http://support.microsoft.com/kb/2584874
regards, ravikumar p
Windows Server > Windows Server General Forum
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