Getting a pop-up with Save & Cancel options while opening DocX files in Win 7

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hi,

when try open .docx file ie 9 getting pop-up open / save / cancel buttons. when click on open button throwing pop-up window save / cancel options.

i need open file in word 2010 not happening. have save file desktop , can open it.

tested google chrome , mozilla , good.

any on this...appreciated.

hi chiratla,

please try 1 or more of following methods:

  • try reset ie settings , check issue again;
  • try repair office , check issue again;.

.

for reference:

how reset internet explorer settings‎
http://support.microsoft.com/kb/923737

max meng
technet community support



Microsoft Office  >  Word IT Pro Discussions



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