Can't Conect to Laptop pc windows hp

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 it keeps saying cannto conect don't know if i'm doing right or don't how turn on on pc , can't find ip host name not work 

hi,

have commented “hostname not work”, can confirm whether can access ip address?
what’s client os version?

please see whether rdp port (3389) enabled on firewall side , no other rule block remote connection. check remote connection enable on both side source , destination. check whether there proper network connectivity between both devices. can check connection pinging. apart there many more point need check successful remote connection. can refer below article information.
why can’t connect using remote desktop connection?
http://windows.microsoft.com/en-in/windows7/why-can-t-i-connect-using-remote-desktop-connection

hope helps!

thanks.

dharmesh solanki

please remember mark replies answers if , unmark them if provide no help. if have feedback technet support, contact tnmff@microsoft.com.



Windows Server  >  Remote Desktop clients



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