Frequently unexpected shutdown windows server 2003

hi experts ,

need in resolving unexpected shutdown happing windows server 2003. below log details.

server : hp dl 360 g5

note : had run hardware diagnostic , not found issue.

event type:         error

event source:      eventlog

event category:  none

event id:              6008

date:                      2/19/2015

time:                     8:48:40 pm

user:                      n/a

computer:           <server hostname>

description:

the previous system shutdown @ 8:04:10 pm on 2/19/2015 unexpected.

for more information, see , support center @ http://go.microsoft.com/fwlink/events.asp.

data:

0000: df 07 02 00 04 00 13 00   ß.......

0008: 14 00 04 00 0a 00 e5 00   ......å.

0010: df 07 02 00 04 00 13 00   ß.......

0018: 0e 00 22 00 0a 00 e5 00   .."...å.

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thanks & regards, pavan

you can check if have dump files bsods generated. if yes should under c:\windows\minidumps or should have full dump named memory.dmp under c:\windows.

if have bsods can read dumps using windbg: https://support.microsoft.com/kb/315263?phpsessid=bac29512eb2c6d31cb0392a6104b6b56&wa=wsignin1.0

of course, can still following basic steps:

• install missing windows updates
• install recent driver / firmware / bios updates
• uninstall unused programs
• do clean boot of os
• do memory check using memtest86+. if error detected replace faulty ram

if none can temporary disable security software running on server , try again.

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this posting provided no warranties or guarantees , , confers no rights.

ahmed malek

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