Silverlight will not remain in full screen when streaming

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after installing silverlight (ver. 5), streaming video played on netflix website exit full screen after approximately 4 minutes viewing. problem continues occur despite disabling of powersave options, anti-virus software, , screen saver. silverlight (ver. 5) has been uninstalled , reinstalled twice. computer not on network other computers , netflix has ruled out connection-related issues on end.  
suggestions on how problem can remedied?

hi,

according description,i cannot reach solution directly can watch video on 4 minutes on computer.

i guess else cause issue.

i suggest connect netflix directly more help:

https://signup.netflix.com/contactus?lnkctr=cuph&show=true

 



Silverlight  >  Hosting and Streaming with Silverlight



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