Title and Text Box in Word 2010 are removed when printing

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hello,

i have word document created in word 2010sp1 on windows xpsp3 computer.  when print document network printer (pcl6 or post script printer) or create adobe pdf title removed , of words in text boxes removed.  i've sent document headquarters detacted network, able print  , create a pdf not removing information. 

any idea causing problem in network environment? or how troubleshoot it?

regards,

mark

hi,

i ask whether file shown in print preview.
, recommend follow steps in article below troubleshoot problem firstly:
http://support.microsoft.com/kb/921541

sincerely
rex zhang

forum support
please remember mark replies answers if , unmark them if provide no help. if have feedback technet subscriber support, contact tnmff@microsoft.com.




Microsoft Office  >  Word IT Pro Discussions



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