Black screen when connecting using windows phone 8.1 app

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hi there,

i'm trying use rdp on window phone 8.1 connect windows 8.1 laptop. connection seems work (i can hear audio playing on laptop streaming on phone), see on phone black screen. mouse pointer visible , usable, nothing else is. i've tried using keyboard open task manager, without success.

any ideas?

thanks!

hi,

thank posting in windows server forum.

please try reinstall remote desktop app on windows phone , check whether facing same issue.

apart, version of mrd using on windows phone? here suggest update v8.1.5 , verify. please check this article.

hope helps!

thanks.

dharmesh solanki

technet community support



Windows Server  >  Remote Desktop clients



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