printer is not working

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the spooler being automatically turned off? turn on shuts down again?

hi,

please make sure printer driver windows server 8 beta compatible , try following troubleshooting suggestions first:

clear printer spooler files , enable spooler service

=================================

1. click start, type "services.msc" (without quotation marks) in start search box , press enter.

2. double-click "printer spooler" in services list.

3. click stop , click ok.

4. click start, type "%windir%\system32\spool\printers" in start search box , press enter, delete files in folder.

5. click start, type "services.msc" (without quotation marks) in start search box , press enter.

6. double-click "printer spooler" in services list.

7. click on start. in startup type list, make sure "automatic" selected , click ok.

if not work, may refer following microsoft kb article more troubleshooting information:

you cannot add printer , receive printer spooler error messages in windows xp

http://support.microsoft.com/kb/324757

although kb article windows xp, troubleshooting steps applies windows server 8 beta.

regards,

arthur li

technet community support



Windows Server  >  Windows Server 2012 General



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