How to solve shutdown delay of VM (running Windows Server 2008) with SEPM 12.1

hello,

i ask solve "shutdown delay of vm (running windows server 2008) sepm 12.1".

weekly, restart antivirus server, windows server 2008 on sepm 12.1 running.

while shutting down, took on 1 hour , did force power off since march 2014.

but, sometimes, vm shut down normally. how think may cause error?

i report surveyed information.

1)    windows' status:
    i)     event logs              : no severe error occurred
    ii)    cpu                         : below 20%
    iii)    physical memory    : below 30%
    iv)    network                  : normal
2)    running processes:
    i)    highest memory using processes:
            dbsrv11.exe    = 554,928 k
            semsvc.exe    = 235,132 k
            sqlservr.exe    = 224,076 k
            (last scanned on 07-aug-2014)
3)    virtual machine's usage status on esx06:
        general
            guest os             : windows server 2008 (32-bit)
            vm version           : 8
            cpu                      : 2 vcpu
            memory                 : 10240mb
            memory overhead : 98.52mb
        resources
            consumed host       : 10314.00 mb
            active guest            : 512 mb
            provisioned             : 250.03 gb
            not-shared storage : 169.01 gb
            used storage           : 169.01 gb (69.60%)

hi wai lynn aung,

did error or warning error when meet issue, slow shutdown can cause many reasons if didn’t change configuration of server after last shutdown please confirm didn’t enable group policy: “clear virtual memory pagefile”

you can found policy @ : computer configuration\windows settings\security settings\local policies\security

i’m glad of you!

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