KB980376 outlook 2007 waiting to update, then freezing
outlook symptoms are:
no new emails downloaded (stuck, "waiting update folders").
clicking inbox or public folders cause outlook stop responding.
fix is:
remove kb980376 add-remove programs. has worked on 6 of our computers far. computers xp sp2, office 2007 sp1.
has else seen this? know how prevent other computers getting these symptoms?
ps: have declined update on our wsus server, lots of computers had downloaded update.
all computers xp sp2, office 2007 sp1.
i argue first complicating factor. given july, 2010, update, can reasonably assume update developed in current operating environment. neither sp2 xp or sp1 fo office 2007 current service packs. suggestion re-test update on xp sp3 / office 2007 sp2 system , see if can duplicate problem. can assure if try engage microsoft in particular issue, that's going response -- "install latest service packs , try again." frankly, i'm surprised update detected on office 2007 sp1 system!
given *security* update outlook 2007, argue not installing update dangerously bad decision.
i deploying update xpsp3/office2007sp2 system now. post if have issues update.
lawrence garvin, m.s., mcitp:ea, mcdba, mcsa
principal/cto, onsite technology solutions, houston, texas
microsoft mvp - software distribution (2005-2010)
mvp profile: http://mvp.support.microsoft.com/profile/lawrence.garvin
blog: http://onsitechsolutions.spaces.live.com
Windows Server > WSUS
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